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Skincare Policy

In my years as a natural skincare creator I have learned many things - and the BIGGEST most important thing that I have learned is that everyone's skin is different. Your skin can be affected by so many different external environmental factors and internal factors (like diet & genetics) that your skin may need a different rotation of products depending on the time of year - or even custom products (don't worry we do that here!).

We always want you have to have the best experience with our products and if unsure about which product(s) to try we highly encourage you to reach out to us so we can find the perfect fit. We take the time to understand your skin and other external factors that could be having a negative impact on your skin.

If you have particularly sensitive skin, a skin conditions, or frequent reactions to ingredients (natural and not) we recommend you reach out to purchase a sample package of the items you are interested in as refunds are not given on full size purchases if the product has not been recommended to you personally by owner Crystal Noble or if you have not first purchased/tried a sample package. 

Our products are gentle, natural, high performance, and crafted with natural butters, oils, and extracts to support all skin types.  We strive to support your skin & the planet which is why we only use sustainable and eco-friendly ingredients + all of our products are vegan and cruelty free (we love our animal friends).

If you are not satisfied with your purchase please reach out to us right away (maximum 30 days) so we can find the right solution for you.  Shipping is not refunded as it is paid directly to our service provider. 

We do not issue refunds on full size skincare items if no sample was purchased/tried first or if the product was not recommended to you personally by owner Crystal Noble. To arrange a sample package purchase or product recommendation please email crystal.noblenaturals@gmail.com